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Unit One Meeting Guests at the Airport1

Learning Goals1

Lead-in1

Situational Conversations3

Conversation 1. Meeting a Tour Group at the Airport3

Conversation 2. Meeting a Tourist at the Airport3

Useful expressions for a guide4

Reading5

The Terminal 3 of Beijing Capital International Airport5

Culture Salon7

A Survey of China7

Exercises10

Tips for Tour Guides11

How to deal with the checked baggage losses (inbound flight)11

Unti Two Services En Route12

Learning Goals12

Lead-in12

Situational Conversations13

Conversation l. On the Way to the Hotel (Ⅰ)13

Conversation 2. On the Way to the Hotel (Ⅱ)15

Useful expressions for a guide16

Reading18

The Profile of Beijing18

Culture Salon20

Confucianism—the Essence of Traditional Chinese Culture20

Exercises22

Tips for Tour Guides23

How to arrange the shopping for the tourists23

Unit Three Hotel and Food Service25

Learning Goals25

Lead-in25

Situational Conversations27

Conversation 1. Check-in at a Hotel27

Conversation 2. Introduce Hotel Services and Facilities28

Useful expressions for a guide29

Reading32

Chinese Culinary Art32

Culture Salon34

Four Main Cuisines in China34

Exercises36

Tips for Tour Guides37

How to deal with the tourists' requests for changing food37

Unit Four Tian'anmen—The Tour of the Biggest City Sguare38

Learning Goals38

Lead-in38

Situational Conversations40

Conversation 1. Tian'anmen Rostrum40

Conversation 2. Tian'anmen Square42

Useful expressions for a guide46

Reading47

Commentary of Tian'anmen Square48

Culture Salon50

Yin-Yang and Five Elements50

Exercises52

Tips for Tour Guides54

How to deal with the tourists' passport missing54

Unit Five The Palace Museum—The Tour of Imperial Palace55

Learning Goals55

Lead-in55

Situational Conversations58

Conversation 1. The Meridian Gate58

Conversation 2. The Symbolism of the Architecture in the Palace Museum59

Useful expressions for a guide62

Reading63

The Out Court and Inner Palace63

Culture Salon67

Fengshui and the Traditional Chinese Architectures67

Exercises69

Tips for Tour Guides71

How to deal with the tourists' getting lost during sightseeing71

Unit Six The Summer Palace—The Tour of Imperial Garden72

Learning Goals72

Lead-in72

Situational Conversations74

Conversation 1. In the Palace Area74

Conversation 2. The Front Hill Area78

Useful expressions for a guide82

Reading83

The Introduction to Kunming Lake83

Culture Salon85

Chinese Gardens85

Exercises87

Tips for Tour Guides89

How to prevent tourists from getting lost during sightseeing89

Unit Seven The Temple of Heaven—The Tour of Imperial Altar and Temple90

Learning Goals90

Lead-in90

Situational Conversations93

Conversation 1. The Hall of Prayer for Good Harvests93

Conversation 2. The Imperial Vault of Heaven95

Useful expressions for a guide98

Reading99

The Introduction to the Circular Mound Altar100

Culture Salon102

Symbolism and Traditional Chinese Architectures102

Exercises104

Tips for Tour Guides106

How to deal with the sick tourists during the sightseeing106

Unit Eight The Great Wall—The Longest Defensive Project in the World108

Learning Goals108

Lead-in108

Situational Conversations110

Conversation 1. The Great Wall at Badaling110

Conversation 2. The Construction of the Great Wall112

Useful expressions for a guide113

Reading114

The Legend Story of Meng Jiangnv114

Culture Salon115

“The Art of War” and Traditional Chinese Military Thought115

Exercises116

Tips for Tour Guides118

How to deal with the injured tourists during the sightseeing118

Unit Nine The Ming Tombs—The Tour of Royal Tombs119

Learning Goals119

Lead-in119

Situational Conversations121

Conversation 1. The Sacred Way of the Ming Tombs121

Conversation 2. Changling (Emperor Yongle's Tomb)124

Useful expressions for a guide126

Reading127

The Underground Palace of Dingling128

Culture Salon130

Imperial Mausoleum Architecture and Feng Shui130

Exercises132

Tips for Tour Guides133

How to deal with a traffic accident during the tour133

Unit Ten Beijing's Olympic Venues—The Tour of Beijing Olympics135

Learning Goals135

Lead-in135

Situational Conversations137

Conversation 1. National Stadium—Bird's Nest137

Conversation 2. National Aquatics Center—Water Cube139

Useful expressions for a guide142

Reading143

Olympic Green143

Culture Salon145

Chinese Dragon Culture145

Exercises147

Tips for Tour Guides148

How to deal with a fire accident during the group's stay in the hotel148

Unit Eleven Hutongs in Beijing—The Tour of Hutongs150

Learning Goals150

Lead-in150

Situational Conversations151

Conversation 1. Hutong Tour in Shichahai Area151

Conversation 2. The Mansion of Prince Gong153

Useful expressions for a guide156

Reading157

Hutong and Siheyuan in Beijing157

Culture Salon159

Peking Opera159

Exercises161

Tips for Tour Guides162

How to deal with the tourists' complaint about poor service162

Unit Twleve Tour of New Landmarks—The National Grand Theatre the Capital Museum and the Place163

Learning Goals163

Lead-in163

Situational Conversations165

Conversation 1. The National Grand Theatre165

Conversation 2. The Capital Museum168

Useful expressions for a guide170

Reading171

Myriad Functions of the Capital Museum171

Culture Salon173

Chinese Traditional Festivals173

Exercises176

Tips for Tour Guides178

How to deal with the tourists' quitting group during the trip178

Unti Thirteen Tour of Culture and Art—Liulichang,Nanluoguxiang and 798 Art District179

Learning Goals179

Lead-in179

Situational Conversations181

Conversation 1. Liulichang Cultural Street181

Conversation 2. Nanluoguxiang183

Useful expressions for a guide185

Reading186

The Contemporary Chinese Art Landmark—798 Art District186

Culture Salon188

Religions in China188

Exercises190

Tips for Tour Guides192

How to deal with missing tourists upon their arrival at the airport192

Unit Fourteen Sending Tourists off193

Learning Goals193

Lead-in193

Situational Conversations194

Conversation 1. Checking out at a Hotel194

Conversation 2. Sending Guests off at the Airport195

Conversation 3. Checking-in at the Airport196

Useful expressions for a guide197

Reading199

Farewell Speech199

Culture Salon200

Chinese Zodiac Information200

Exercises203

Tips for Tour Guides204

How to deal with the incident of missing the airplane204

Appendix206

References214